Commissioned – managing third-party delivery

When you need to cover new care packages, manage Provider invoices, and monitor the safe and effective delivery of home-care services, CM have a range of technology solutions that can help.

Our fully integrated care monitoring, care scheduling and financial management solutions are in use across the country to deliver savings and increase quality. We also have tools for brokerage, outcomes measurement, Service User feedback, market shaping and prevention.

We can help you achieve savings of 10-30% of commissioned costs by enabling you to pay based on actual care delivery. You’ll get complete transparency – ideal for safeguarding and effective contract management.

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Older Adults

Commissioning care for older adults has never been more challenging. Finding Providers with the capacity to take on new packages is just the first hurdle. How do you check their quality and risk of failure? Do you know if they are actually delivering the care on time by consistent Care Workers? And how do you cope with all the invoices? 

We’ve been providing care management technology to help Councils manage externally delivered care for almost 20 years and we have solutions to help with all of these challenges.

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Supported Living

There are many ways that care management technology can help those commissioning community-based Supported Living / Disability Services.  

Real-time care monitoring has been delivering significant savings, efficiencies and increased quality in Older Adult Services for many years. It’s only recently that Supported Living services have started to adopt the technology with fantastic results.  

CM’s Supported Living care monitoring solution is tailored to meet the needs of a variety of care delivery models, including one-to-one care, shared care, waking nights and care provided outside the home.

We also have tools for brokerage, financial management, market management and gaining feedback from Service Users and their circle of support.  Find out how Gloucestershire County Council saved £1m in the first year of implementing CallConfirmLive! across their Supported Living Services.

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