Training

CM2000 recommend that as part of the implementation process, some training needs analysis should be undertaken. This analysis will then be incorporated in to a training plan that would cover what, where and when training should be deployed.

The training delivered by CM2000 is cascade driven, allowing customers to train their own staff, with the objective that customers become self sufficient in fulfilling long-term training needs.

The implementation and support team will work closely with you to ensure all users of the system have the skills and knowledge they need to work effectively. Our courses include:

Train the Trainer
A one day training course based on the needs of the Care Worker trainer, to enable you to carry out Care Worker training effectively.

Administrator Training
Based on the needs and requirements of the Homecare officers who administer the system on a daily basis, this is a one day course for a maximum of 4 people.

Advanced Training
A course for those officers with system administration privileges who manage the system and produce management information. A one day course for a maximum of 4 people.

CM2000's support function will work in unison with your appointed trainer to provide backup and support. CM2000 will also ensure direct involvement from at least one member of the support team at the training stage of the implementation project.

CM2000 provide comprehensive materials to support all training activity.

To find out more or to book a course contact support@cm2000.co.uk