Scheduling Functionality

CallConfirmLive! Scheduling provides 'best match' allocation of Care Worker to Service User. The system helps you in the following ways:

• Automatic 'best match' of Care Worker to Service User based on a comprehensive range of criteria including: geographical location, skills/training/qualifications, availability, continuity of care, gender match, contractual capacity
• Storage and maintenance of comprehensive Service User and Care Worker records
• Management and coordination of planned visits for Service Users (using full drag and drop functionality on daily and weekly planer screens)
• Advanced postcode-based mapping for calculating travel between visits
• Allocation of visits on a permanent basis to a team or individual Care Worker based on a rolling shift pattern
• Alerts for double booking of Care Workers, booking of absent Care Workers
• Management of Care Worker expenses and 'non-contact' Care Worker activities (e.g. training, assessment)
• Creation of care pattern templates for each Service User, to facilitate events such as change of Care Worker, alteration of times etc
• Comprehensive management information reporting.

To find out more about CallConfirmLive! Scheduling and arrange a demonstration call us today on 0121 308 3010 or email us.