CallConfirmLive Monitoring!

Digital Pen

CallConfirmLive! offers unique flexibility by providing a comprehensive range of data capture options suitable for lone workers who make regular visits to a number of premises.

CM2000 is a full Channel Partner with Destiny Wireless, world leader in the provision of digital processing solutions utilising an ingenious digital pen and paper. The Digital Pen can quickly capture hand written information which can easily be uploaded to the required software packages for viewing and processing. It is best suited to Social Workers in the field undertaking assessments or those situations where Care Workers need to record visit notes directly into CallConfirmLive!

The digital pen won 'Environmental product of the year' at the 2010 Document Management Awards.

How it works

Users write with the Digital Pen on the specially printed paper (this is normal paper printed with a faint, unique pattern of dots). As the user writes, a tiny camera in the pen registers its movement across the surface of the paper. The camera takes up to 100 pictures per second of the position of the pen strokes in relation to the 'dot pattern' on the page. This creates a digital image of exactly what is written, time and date stamped. In addition to this, all pen data can be linked to an individual user, as each Digital Pen has a unique Pen ID.

The pen stroke data is stored as a series of map co-ordinates in the Digital Pen and because the pattern on the paper is unique, with an individual traceability code, the pen knows which pen strokes relate to each piece of paper. A command box, to send the data, is printed on each page or paper form. On completion of a form the user simply ticks the SEND box to transmit the data to a Bluetooth-enabled mobile phone. Alternatively the data can be transferred using a docking station attached by USB port to your PC or laptop.

Once the completed electronic form has reached the data processing centre it can be reviewed, edited, and verified. Optical Character Recognition is used to translate handwriting into text data which, if required, can then be exported into any mainstream software application. The information can then be viewed from within CallConfirmLive! and linked to Service User and Care Worker records.

Digital Pen is just one of our data capture options. To find out which option, or combination of options, would be best for you call us today on 0121 308 3010 or email us.

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