CallConfirmLive! Monitoring

CallConfirmLive! is a fully hosted, Web enabled electronic monitoring solution providing accurate, real-time care visit data via the internet, 24 hours a day, 365 days a year. CallConfirmLive! does away with paper time sheets and allows customers to electronically log, analyse and report on home care delivery, ensuring a cost effective and quality assured home care service.

Using the CallConfirmLive! Visits screen, it is possible to see at-a-glance how a home care service is performing and to become immediately aware of any potential failings. Office staff know the real-time whereabouts of their Care Workers and can take proactive action should visits start to be delivered late, or should a visit be missed. The system provides instant alerts for missed or late calls together with a comprehensive range of performance related reports.

CM2000 has monitored in excess of 67 million calls and currently has over 37,000 Care Workers and 60,000 Service Users utilising the system daily.

CallConfirmLive!" is one of the most comprehensive, cost effective and innovative electronic monitoring solutions designed specifically for the homecare sector and was winner of the Queen's Award for Enterprise and Innovation in 2007. CallConfirmLive offers total peace of mind with off site data storage / management, daily data backup and comprehensive business continuity facilities and procedures.