Case studies

CM2000 provides services to 47 local authorities and over 300 independent providers. Here's a few case studieswhich help to illustrate the easy implementation, enhanced quality of data and business efficiencies.

Doncaster Metropolitan Borough Council
Published on 07 December 2005

Doncaster Metropolitan Borough Council introduced CallConfirm for use in their in-house home care service in August 2003. With an annual budget of £7 million, accounting for 40% of the domiciliary market, it has been a crucial element in their drive to modernise the service and successfully manage the 12,000 visits to service users provided every week. Read article

London Borough of Waltham Forest
Published on 30 November 2005

John McGinley, Group Manager in Older People Care Services has been in charge of home care at London Borough of Waltham Forest for five and a half years and manages both internal service provision and the commissioning of contracts with Private Home Care Providers. Read article

Hertfordshire County Council
Published on 30 November 2005

Hertfordshire County Council spends around £26 million a year on home care providing 45,000 visits a week to around 6,000 clients through 49 approved private home care providers. As a part of their contract with the County Council most private home care providers are required to have an electronic monitoring system in place. Read article

Buckinghamshire County Council
Published on 01 May 2005

During March Buckinghamshire County Council (BCC) became one of the growing number of Local Authorities to purchase CM2000’s CallConfirmLive! Electronic Monitoring system.Read article

CallConfirmLive! allows you to access real-time information from anywhere in the world!