How can we help you?

When you're championing the delivery of Adult Services there's pressure to ensure systems are in place to drive up quality.

Our monitoring solution brings complete transparency of service delivery, ensuring Service Users are only paying for care delivered. The system also provides comprehensive reporting on a range of quality indicators such as punctuality and continuity of care.

CallConfirmLive! Monitoring also provides key safeguarding benefits for Service Users and Care Workers with real time alerts for missed visits.

We are committed to providing a quality service and our award winning system holds a number of accreditations including the new BS25999 for Business Continuity showing our commitment to keeping things going in challenging circumstances.

CM2000 understand the changing care environment and can support the Council in achieving their obligations under 'Putting People First' and the wider Personalisation agenda.

We're proud to be Pro5 (previously ESPO) approved for both monitoring and scheduling which means our services can be called-off under the framework agreement.

We already work with 52 Councils and over 400 Providers. Take a look at our case studies to find out more or give us a call on 0121 308 3010.

"CM2000 opened our eyes to the quality of homecare we were delivering in Havering and has allowed us to put in place significant improvements. We now only pay for care delivered and have a range of quality indicators which help ensure Service Users are getting the quality of services they deserve."

London Borough of Havering