News

News

Making Personalisation a Reality
Published on 27 April 2009

On 23rd April CM2000 staged a special one day conference on personalisation attended by 50 delegates from 25 Councils.

The conference featured presentations from the Department of Health and a number of leading independent consultants as well as a number of workshops designed to help delegates understand in practical terms what personalisation might look like for their Council, and how systems might best be developed to help make the different elements of the Personalisation Agenda a reality.

Peter Longman said, "most Councils are acutely aware of the need to put in place systems to service and monitor self directed, outcomes based support. At CM2000 we are working in partnership with Councils to develop a number of systems and services to ensure we can deliver a totally flexible and comprehensive scheduling and monitoring service which will allow councils to plan, monitor and evaluate home care delivery together with other elements of individual support packages in this new environment".

As a direct follow-up to the event CM2000 will be staging a day long workshop to help Councils develop a framework for creating an on-line Resource Directory.

For more information on the conference outcomes and follow on events please contact Shelley Tromans on 0121 308 3010 or click here.

Below are a selection quotes from delegates who attended the conference:

"Another excellent course - thanks for organising and to all contributors for their input  - a good mix of policy and practice." Norfolk County Council

"An energetic event, well balanced, thanks." Central Bedfordshire Council

"Very good to hear different stages of development from WIP to pilots. Format and presentation worked well." Staffordshire County Council

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