On the 6th of June London Borough
of Havering were presented with the prestigious Ceretas IT
Innovator Award 2009.
By working with software partners PCCL and
CM2000, and using Visa Card settlement from Royal Bank of Scotland,
Havering have introduced a unique 'end-to-end' solution that will
revolutionise how domiciliary care is provided, managed, and paid
for.
At the core of the new system is CM2000's tried and tested
scheduling and monitoring solution CallConfirmLive! The key benefit
areas of the solution are:-
- Care managers are freed up from the old process including
payment queries.
- Care managers can confirm that the delivery of care matches the
care commissioned.
- Care managers receive detailed but useful management
information on care delivered.
- Care providers receive cleared funds very quickly.
- Council ledgers are automatically updated with transactional
information; with a "management by exception" approach ensuring
valuable staff time is only used where an automatic updating of
ledgers has not been possible.
Havering are now introducing CM2000's RFID based 'Touch and GO'
monitoring system, making the solution available to even more
Service Users across the borough.
Havering is sharing this unique solution with other councils and
with the budgetary savings from implementing this system estimated
at between 5%-10% it is likely to prove popular.