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CallConfirmLive! simple steps to support safeguarding
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CM2000's award winning CallConfirmLive! is used by Councils and Providers all over the country. The system is an excellent efficiency tool saving both time and money. However, the system also provides an invaluable range of alerts to ensure the safety of vulnerable Service Users and lone Care Workers out in the field.    

  • Clientsafe alert - notifies Council staff if time critical visits have not taken place.
  • Checkcall - an automated, personalised telephone call which can be used instead of, or in between, visits to ensure the safety of Service Users.
  • Staffsafe alert - used where a Care Worker is potentially at risk from a Service User.
  • Homesafe alert - used to ensure Care Workers return home safely at the end of their shift.
  • Panic Alert - gives Care Workers a quick, discrete way of summoning help.

Peter Longman, Managing Director of CM2000 says "We are proud of the security features our monitoring system provides. If a Service User is expecting a care visit it can be quite distressing if nobody turns up at the scheduled time. Using CallConfirmLive! provides alerts for office staff who can then take proactive action to reassure the Service User. Likewise, if a Care Worker is working late at night it is comforting for them to know that if they do not log back in at home by a certain time an alert will be raised advising of their last known location."    

For more information and a system demonstration call us on 0121 308 3010. 

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For enquiries, email: or call our helpline at 0121 308 9610