Balbir Kaur of Always There Homecare in Leicester logged the 200
Millionth benchmark AURA call. When Always There Homecare was
notified they were ecstatic. David Preece, Administrator highlights
"I really gain a lot from working with the CallConfirmLive! system.
The functionality is really good and I especially like the live
visit display as it highlights what is happening in real time. Last
year, in the poor weather conditions, one of our Carers had a crash
and was left unconscious. Using the CallConfirmLive! system helped
us pin point and confirm where they were and how long they had been
there".
Emma Podgers, Care Co-ordinator, was really pleased that Balbir
had made the landmark call, "Balbir is such a dedicated Carer she's
hardworking, reliable and trustworthy, I couldn't hope for a better
person to win!"
As a way of marking the 200 millionth AURA call Peter Longman,
Managing Director of CM2000, made a presentation to Balbir as well
as Always There Homecare at their offices in Leicester. To
celebrate Balbir received £200 worth of Red Letter Days Vouchers,
Flowers, Champagne and a certificate. Always There
Homecare were presented with a luxury hamper for all staff to
share.
Balbir has been a Carer for 8 years and finds it immensely
rewarding looking after elderly people. A typical day for Balbir
would consist of 5 morning visits and 5 afternoon visits with an
additional 4 evening visits at the weekend. Balbir comments, "I am
so pleased to have logged the 200 millionth call and will be making
sure I use the AURA system to log in all the time for another
chance to become a millionth caller".
CM2000's award winning CallConfirmLive! system can monitor
visits in a number of ways. Our patented AURA calls are those made
via a unique 0800 number from the Service User's landline. CM2000's
CallConfirmLive! system logs a million AURA calls every five
days. CM2000 realise Carers do a hugely important job
and feel it's imperative to reward correct and compliant use
of the CallConfirmLive! system. Our millionth caller competition
offers the Carer who logs the millionth call the opportunity to
receive £100 worth of Red Letter Days vouchers. The more compliant
the Carer the better chance they have of logging a millionth
call.
To find out more information on the one millionth caller
competition please see our website www.cm2000.co.uk
or call Hannah Montgomery on 0121 308 3010.