On the 1st September 2009 South
Gloucestershire Council went live with RFID for their in-house home
care service and to date they have carried out 11,385 home care
visits using this solution. They currently have 170 care workers
and have purchased 180 mobile phones, one for each care worker and
their team managers.
CM2000's RFID solution "Touch & Go" utilises an NFC enabled
phone and a RFID (Radio Frequency Identification) Tag. On entering
and leaving the service users home, the care worker passes their
mobile phone over a tag, which South Gloucestershire Council has
placed in the clients care pack, this then records the date, time
and duration of attendance.
South Gloucestershire has already seen many benefits from
utilising this solution. The mobile phone package includes free
inclusive calls and has therefore reduced office costs as they no
longer have to pay for calls between care workers but also between
care workers and the office. As each care worker now has a mobile
phone, South Gloucestershire is able to text individuals, teams and
all care workers through CallConfirmLive! This has improved
efficiency as messages are delivered and actioned much quicker.
The next step for South Gloucestershire is to start using the
mobile phone to record the task that is being carried out at the
service user's home. The care worker will 'tag in' as normal and
via the mobile phone menu they will be asked to select the task or
tasks that they are carrying out, for example meal preparation or
personal care.
South Gloucestershire have also purchased CM2000's scheduling
solution for their in-house team and plan to send the care workers
schedule out to them via their mobile phone every time it is
updated.
For more information about CM2000's RFID 'Touch and Go' solution
please click here to contact us or alternatively call us on 0121
308 3010.