Company background

CM2000 was established in April 1999 in response to the growing need for improved methods of monitoring the delivery of homecare services to some of the most vulnerable members of the community.

CM2000 is a leading supplier of Electronic Monitoring solutions to both Local Authority and Independent Sector Homecare Providers. Since inception CM2000 has monitored in excess of 80 million calls (this figure rising by more than a million each month), and currently has over 37,000 Care Workers and 60,000 Service Users utilising the system. In recognition of the success of CallConfirmLive! CM2000 were awarded the prestigious Queens Award for Enterprise in the Innovation category in April 2007.

CM2000 is committed to providing a service second to none and to this end employs PRINCE II qualified Project Management Practitioners to manage system implementation, dedicated Helpdesk staff and a highly qualified team of systems analysts and developers.

Based in Sutton Coldfield in the West Midlands, CM2000 is ideally located to service the needs of Council and Independent Home Care Providers throughout the UK. CM2000 is ISO9001 certified and BS7799 accredited and is working towards Investors in People accreditation. CM2000 operates out of two sites offering a comprehensive support and helpdesk facility, together with full backup facilities to provide total peace of mind for customers.