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10 years of supporting efficiency and transparency within Sandwell Community Care Trust

As a registered charity with a growing portfolio, Sandwell Community Care Trust (SCCT) initially came across CallConfirmLive! when they were seeking ways of automating their payroll and ensuring it accurately reflected care services delivered. 10 years later, the system is still invaluable and now also provides a wide range of management information and performance data.

CM2000 were quick to demonstrate that in addition to working in individuals own homes CallConfirmLive! could be deployed across all SCCT’s services including supported living, day care, end of life care and even a 60 bed residential unit.

SCCT have been delighted with the benefits which include:


  • 30% reduction of management time previously spent on admin
  • Reduction in pay queries
  • Regular reports on hours delivered in 60 different locations
  • Fully auditable messaging to improve Care Worker communication


Find out why SCCT consider CallConfirmLive! to be the cornerstone of their operational and financial activity now and into the future by requesting the full case study. Call Richard Gathercole on 0121 308 3010 or email



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