Council - Funded Care

CM2000 has over 16 years’ experience of providing fully integrated monitoring, scheduling and financial management solutions specially developed to meet the needs of the care sector. 70 Councils (and growing) are currently using our market leading CallConfirmLive! system to deliver savings and increase quality.

At CM2000 we work in partnership with our Council customers helping them to manage their Social Care services being delivered by Independent Care Providers. The benefits include:


  • Savings: Councils only pay for the care delivered by Independent Care Providers
  • Efficiencies: Eliminates the need to manually process paper timesheets and reduces queries
  • Real-time monitoring data: provides transparency, quality assurance of service delivery and facilitates Provider performance management
  • Safeguarding: real-time alerts protect vulnerable Service Users and Lone Care Workers
  • Improved Financial Management: with automated invoicing, invoice reconciliation and arbitration
  • Integration: CallConfirmLive! integrates with all leading Council care management and finance systems and Provider scheduling systems
  • Security and Resilience: CM2000 provide a hosted and fully managed service with services and systems back-up by  ISO 22301, ISO 27001 and ISO 9001 accreditation
  • Service Support: Prince2 project Management,  training on-line and on a train-the-trainer basis, 24 hour technical support, free helpdesk support, regular account management meetings  and a comprehensive SLA
  • Innovative new Services: wellbeing measurement to support outcomes based commissioning, CMBI Business Intelligence reporting and analysis, personalisation and transformation tools.


CM2000 also has extensive experience of supporting improved quality and efficiency for Council In-house care and support services including:


  • Homecare / Reablement
  • Extra Care / Supported Living
  • Disability Groups
  • District Nurses
  • Social Workers.


Find out how CM2000 can help save you money and improve efficiency. Call us today on 0121 308 3010 or email