Welcome to the CM2000 website...
CM2000 is an award winning supplier of
electronic monitoring, scheduling and point of delivery management
solutions to the community care sector.
Our comprehensive range of services can be provided individually
or as a fully integrated package offering a single, end-to-end
solution for delivering efficient, best value home care.
CM2000's patented, electronic monitoring service
CallConfirmLive! provides accurate, real time care visit data via
the internet, 24 hours a day, 365 days a year. Using a
comprehensive range of telephony based data capture technologies,
CallConfirmLive! allows customers to log, analyse and report on
home care delivery, ensuring a cost effective and quality assured
service.
Those using CM2000's services have benefitted in many different
ways including:
- Reduced operational costs of between 2% and 10%
- Reduced administration, data collection and communication
costs
- Real-time alerts reduce Health & Safety risks
- Improved invoicing, payroll and care management
information
- Instant access to your home care visit data the minute you
log-on
- Improved service quality and flexibility
CM2000 customers benefit from the support of a skilled team of
professional analyst / programmers, project managers and trainers
in addition to a dedicated customer service team who will ensure
our solutions deliver a cost effective and quality assured home
care service.
CM2000 have unparalleled experience and expertise in
implementing electronic monitoring solutions in 40 Local
Authority areas and over 240 Independent Provider
organisations. To find out why so many Local Authorities have
chosen to work with CM2000 please have a look at some Case Studies
featured on the website.
Find out more about the versatile services we are offering. You can now try our demo version for free!
Request now
Why not pilot CallConfirmLive! within your organisation? You have everything to gain!
Request now
Latest News
CM2000 Appointed as OLM Systems Preferred Scheduling Supplier
New additions to the CM2000 team
Efficiency gains and cost savings through optimisation
“The project team at CM2000 were fantastic!”
Rachel Boston - London Borough of Havering
“CM2000 was the clear leader in the field and were head and
shoulders above the competition.”
Chris Haynes - London Borough of Havering
“CM2000 are a very friendly bunch. Always prepared to take a call
and get things done.”
- Oxfordshire County Council
“CM2000 CallConfirmLive! is a brilliant system to use we are
piloting this method of rostering and monitoring in Gateshead
Council Domiciliary Care for the first time and it has been a
positive experience for all concerned. The system is easy to use
and the helpdesk services have well exceeded our expectations, very
helpful and also enhance the training offered by the company as the
helpdesk staff show you how to do specific tasks. The helpdesk deal
with enquiries there and then no waiting around for people to ring
you back and they are very polite, courteous and supportive.
The training approach is simple and one of the main benefits I can
see is the speed with which the system can be set up and training
to staff delivered. A simple solution to a complex work
area.”
Lesley Kell-Shervington - Gateshead Council
“We know what we are commissioning and what we are getting.We
also now have a stronger understanding of how our service is
delivered in-house and externally. For the in-house service this
means we can see pitfalls in planning and therefore improve
planning and service delivery. And for external providers, we now
know how well an agency is performing so that we can decide if we
contract with them, based on their actual performance”
- London Borough of Waltham Forest