monitoring
CallConfirmLive! is a fully hosted, Web enabled electronic monitoring solution providing accurate, real-time care visit data via the internet, 24 hours a day, 365 days a year.
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finance manager
Finance Manager allows you to analyse and approve care visit data quickly and easily. Invoices can then be generated directly from CallConfirmLive! or you can pass the fully prepared and pre-approved invoice data to your payments system for invoice generation.
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case studies
View case studies from customers using CallConfirmLive. Learn about how they implemented the system, how it works on a day-day basis and the benefits they have seen.
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Welcome to the CM2000 website...

CM2000 is an award winning supplier of electronic monitoring, scheduling and point of delivery management solutions to the community care sector.

Our comprehensive range of services can be provided individually or as a fully integrated package offering a single, end-to-end solution for delivering efficient, best value home care.

CM2000's patented, electronic monitoring service CallConfirmLive! provides accurate, real time care visit data via the internet, 24 hours a day, 365 days a year. Using a comprehensive range of telephony based data capture technologies, CallConfirmLive! allows customers to log, analyse and report on home care delivery, ensuring a cost effective and quality assured service.

Those using CM2000's services have benefitted in many different ways including:

  • Reduced operational costs of between 2% and 10%
  • Reduced administration, data collection and communication costs
  • Real-time alerts reduce Health & Safety risks
  • Improved invoicing, payroll and care management information
  • Instant access to your home care visit data the minute you log-on
  • Improved service quality and flexibility

CM2000 customers benefit from the support of a skilled team of professional analyst / programmers, project managers and trainers in addition to a dedicated customer service team who will ensure our solutions deliver a cost effective and quality assured home care service.

CM2000 have unparalleled experience and expertise in implementing electronic monitoring solutions in 27 Local Authority areas and over 200 Independent Provider organisations. To find out why so many Local Authorities have chosen to work with CM2000 please have a look at some Case Studies featured on the website.

young and old

Find out more about the versatile services we are offering. You can now try our demo version for free!

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old man in red

Why not pilot CallConfirmLive! within your organisation? You have everything to gain!

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“They said they weren't ready, but we had them work very closely with CM2000 and I have to say the project team at CM2000 were fantastic!”

Rachel Boston - London Borough of Havering

“CM2000 was the clear leader in the field and were head and shoulders above the competition.”

Chris Haynes - London Borough of Havering

“CM2000 are a very friendly bunch. Always prepared to take a call and get things done.”

- Oxfordshire County Council

“We know what we are commissioning and what we are getting.We also now have a stronger understanding of how our service is delivered in-house and externally. For the in-house service this means we can see pitfalls in planning and therefore improve planning and service delivery. And for external providers, we now know how well an agency is performing so that we can decide if we contract with them, based on their actual performance”

- London Borough of Waltham Forest

Latest News

CM2000 Presents Care Worker of the MonthRead article
London Borough of Havering wins IT Innovator Award 2009 Read article
CM2000 sponsors Children and Families Employee of the Year AwardRead article
New ESPO Framework User Guide Now AvailableRead article

For enquiries, email: or call our helpline at 0121 308 3010